… apparently. They sent it back as “replaced system board, problems not fixed since we could not contact customer”…

Well, apparently replacing the system board a second time helped - the machine has been rock-stable since. Oh and the LCD panel is working fine, still no dead pixels, the greatest panel I’ve ever seen… (guess why I didn’t want it to be replaced… and especially not pay for that)

Their troubleticket system sucks though. All information they put in there is a status code (they use two chars, but there are only a few of them)

  • and apparently they didn’t notice that I put my new phone number in there.

Unfortunately, I’m going to have to do that IBM “service” thing again: My harddrive is dying. I’ve already bought a replacement drive, and I was able to copy all data over on second attempt. I had hoped I could get the RMA from Hitachi Global Storage directly, but it’s, well, an IBM OEM version of an IBM harddisk. ;-)

I wonder if they allow me to send in the harddrive without my laptop…